Today, this is what I was greeted with:
Let me preface this by saying that every single vehicle in my family has either XM or Sirius radio. Thanks to the merger, XM/Sirius has a good deal of business with us. Each vehicle has a removable satellite radio unit so we can use them in the house, on the boat, wherever. Technically, I could do the same in my office, but the reception isn’t great since this is a commercial building constructed of primarily metal. I am however, not above engineering up a solution to avoid being charged for something I’ve always been provided as an included service.
Plus, the online radio service isn’t THAT good anyway. The “what’s playing now” feature (so you can see what’s on other stations before you change the channel) never auto-updates anymore.
Finally, I’m not the world’s best copywriter, but I’m pretty sure I could’ve damn well figured out a better, more eloquent way to say “renew your contract now if you still want this free service of be prepared to ante up more money”. Don’t play games with me XM, I will win.
PS – XM Radio… I HOPE you find this blog post and feel a little embarrassed. I would too if I were you.